"Recently I had a problem with two of my blinds, the winding mechanism kept jamming, in order to raise the blind I would have to manually reach up to the top of the blind and rotate it. I went to where I had purchased them in Henderson, only to find the shop had closed down, eventually I located the Albany branch. The staff were most courteous and understanding offering me an instant fix saying just to change the metal pull cord with a nylon cord. Now being somewhat of a disbeliever, I thought how could such a simple fix remedy my perceived gigantic problem, this will never work! I headed off home,followed your instructions to the letter and now have to report back they now work perfectly. Thanks to both of your showroom ladies, your assistance was most appreciated."
- July 18, 2023
